Terms and conditions

SLC Cashews - Terms & Conditions

Welcome to SLC Cashews! We value your business and are committed to providing a seamless and satisfactory experience for both our business (B2B) and individual consumer (B2C) customers. Below are the terms and conditions governing online purchases on our platform, ensuring fairness and clarity for both buyers and sellers.

1. Orders:

  • All orders placed on the SLC Cashews website are subject to acceptance and availability.
  • Upon receiving an order, we will send a confirmation email detailing the order information and estimated delivery timeframe.
  • SLC Cashews reserves the right to cancel orders in the event of product unavailability, pricing errors, or other unforeseen circumstances. Customers will be promptly notified, and any payments will be refunded in full.

2. Packing Damages:

  • We take utmost care in packaging our products to minimize the risk of damage during transit. However, in the rare event of packing damages, customers are requested to contact our customer service team immediately with photographic evidence.
  • SLC Cashews will assess the damages and arrange for replacements or refunds as deemed appropriate.

3. Transportation Delays caused by Covid Restrictions:

  • Please note that transportation delays may occur due to Covid-19 restrictions, unforeseen circumstances, or factors beyond our control.
  • SLC Cashews will make every effort to fulfill orders within the estimated timeframe and provide updates in case of delays. However, we cannot be held liable for delays caused by external factors.

4. GST Tax Policy as per Indian Law:

  • All prices displayed on our website are inclusive of Goods and Services Tax (GST) as per Indian tax regulations.
  • Customers will receive a detailed invoice with GST breakdown for their records.

5. Payment Policy:

  • Payment for orders can be made using various online payment methods available on our platform.
  • Orders will be processed upon receipt of payment, and customers will receive a confirmation once the payment is successfully processed.

6. Customs Delays:

  • For international shipments, customs clearance procedures may cause delays beyond our control.
  • SLC Cashews will provide all necessary documentation and support to expedite customs clearance. However, customers are responsible for any additional customs duties or taxes incurred.

7. Return Policy:

  • Please refer to our Fair Goods Return Policy for detailed information on returns, eligibility criteria, and procedures.

8. Cancellation Policy:

  • Please refer to our Fair Goods Order Cancel Policy for detailed information on order cancellations, eligibility criteria, and procedures.

9. Conclusion:

  • At SLC Cashews, we are committed to fostering a mutually beneficial relationship with our customers.
  • Our terms and conditions are designed to ensure fairness and transparency in all our transactions. Should you have any questions or concerns regarding these terms, please feel free to contact our customer service team for assistance.
By placing an order with SLC Cashews, both B2B and B2C customers agree to abide by the terms and conditions outlined herein.

Note:

These terms and conditions are subject to periodic review and may be updated without prior notice. Please refer to our website or contact customer service for the most current version.

SLK Cashew (Sri Lalitha Kameswari Cashew’s), with over 25 years of experience in the cashew industry

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Contact Info

  • 15-1-383/A Shivaji Nagar, Behind the RTC Complex, Palasa Town, Srikakulam Dist, AP
  • +91 81215 74070
  • support@slkcashews.com
  • info@slkcashews.com

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